Phone calls and voice AI

Smart call routing and warm transfer

The AI takes the main number, asks the reason, priority and budget. For a big project or VIP it holds the caller, phones the salesperson's mobile and whispers a brief: 'Mr Kovács from NagyCég Kft, five warehouse halls, wants a quote this month.'

Tools

  • Retell AI
  • Twilio

How it works

  1. 01Qualify reason, priority, budget
  2. 02Hold and brief the right colleague
  3. 03Connect with full context

Source: AI Automation Market Report and Practical Guide (2025–2026)

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